SHOPPING INFORMATION

What types of agricultural products do you sell?

We offer a wide range of agricultural products, including gardening tools, hardware equipment, plants, seeds, accessories, planters, fertilizers, and more.

How can I place an order on your website?

To place an order, simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

Do you offer corporate orders for bulk purchases?

Yes, we cater to corporate orders. For bulk purchases or specific corporate requirements, please contact our customer service team for personalized assistance.

Is there a minimum order requirement?

There is no minimum order requirement for individual customers. However, minimum quantities may apply to certain products or corporate orders.

Can I modify or cancel my order after placing it?

Once an order is placed, modifications or cancellations may not be possible on certain products. Please review your order carefully before confirming the purchase & if you need any help please contact us via Live Chat or Contact Us page.

How can I track the status of my order?

You can track the status of your order by Track Order Page on our website or by using the tracking information provided in the order confirmation email.

Do you ship internationally?

Currently, we only ship within India. International shipping options may vary, so please check our shipping policy for more details.

What should I do if I receive a damaged or defective product?

If you receive a damaged or defective product, please contact our customer service team immediately with photos of the product, and we will assist you in resolving the issue.

Is it possible to return a product if I'm not satisfied?

Yes, you can return products within our specified return period. Refer to our return policy for detailed information on the return process and conditions.

Are your plants and seeds guaranteed to be of high quality?

We take pride in offering high-quality plants and seeds. If you encounter any issues, please contact us, and we will work to address your concerns.

PAYMENT INFORMATION

What payment methods do you accept?

We accept a variety of payment methods, including UPI, Wallets, Credit Cards, Debit Cards, and other secure online net banking payment options.

Is it safe to enter my credit card information on your website?

Yes, our website employs secure encryption protocols to protect your payment information. Your data is handled with the utmost confidentiality.

Do you offer cash on delivery (COD) as a payment option?

Currently, we do not offer cash on delivery. We accept payments online to ensure a secure and efficient transaction process.

Are there any additional fees or taxes on top of the product prices?

Product prices include all applicable taxes. However, shipping fees may apply, and they will be displayed at checkout before you complete your purchase.

Can I get an invoice for my purchase?

Yes, you will receive an invoice for your purchase via email after completing the payment. You can also access invoices in your account.

How can I use a promotional code or discount voucher?

During the checkout process, you will find a field to enter your promotional code or discount voucher. Apply it to see the adjusted total before making payment.

Is my payment information stored on your website?

For security reasons, we do not store your payment information on our website. Each transaction is processed securely through our payment gateway.

Can I change the payment method after placing an order?

Unfortunately, once an order is placed, the payment method cannot be changed. Please ensure you select the correct payment method during checkout.

How do I resolve payment-related issues or errors?

If you encounter any payment-related issues, please contact our customer service team, and we will assist you in resolving the matter promptly.

What should I do if my payment is declined?

If your payment is declined, double-check your payment information for accuracy. If the issue persists, contact your bank or financial institution for further assistance.